I was rescued by the kindness of Rick Sornberger Automotive. 4 hours into a 6 hour road trip from Michigan to a campsite in Pennsylvania I had a... read more tire blow on my pop-up camper. After working with/waiting on AAA for 6 hours and sitting on the side of the freeway I called Rick Sornberger (after normal business hours) and left a voicemail with a plea for help. Rick called me back and after giving some additional detail determined that he may be able to help. Not only did he come to get our blown tire and spare tire (which was unusable) but he also coordinated getting a new tire on the blown and replacing the missing stem valve from the spare. Within 2 hours of my first call to him I was back on the road and able to make it to my campsite later that night. Rick is an absolute stand up person who could have charged me an arm and a leg, but gave us a very reasonable price for his above and beyond assistance. He saved the day when AAA fell short. He left his dinner table to save a stranger from Michigan on the side of the freeway when he could have easily ignored my message. If you have a need for roadside assistance in the Erie area, Rick has my full support!
Great people, Helped me out of a bad accident. Also gave me some really good advise on were to take my car. They were very timely coming to tow my... read more vehicle away. Again very nice people that did a great job. I would recommend anyone looking for a tow at a very fair price to call these guys.
I had Rick tow my work van when it was experiencing some electrical problems and would not start. The company's dispatch was extremely helpful in finding a trustworthy location to... read more do the repairs. They recommended the exact mechanic by name. The service was wonderful, the staff was friendly, and the whole process was great. I would strongly recommend them if you need a tow or service as they really do go above and beyond. You can tell they care about their customers!
I do recommend them to anyone asking for a reputable and experienced mechanic
Rick showed up and jumped my dead battery and then took me back to his shop to put a new one in for me. The first tow truck driver I... read more called told me I needed a new starter. Thanks Rickπ!
Fair pricing and willing to accommodate most services. I definitely recommend Sornberger's for working on my prized automotive collection. If I ever need a tow, I'll also be calling them.
These guys know they are doing they don't monkey around they get down to business and solve your problems π
When my battery died in Erie, Rick arrived promptly to give us a jump. He priced a replacement for us, led us right to his shop, and had us on... read more the way with a new battery in no time. He and his whole staff were efficient, courteous, and a pleasure to do business with!
Excellent work, reasonable price, honest assessment. Busy shop, good reputation.
He thought of something due to my car not starting and it started right away. Great service! Definitely recommend them!
Rick Sornberger and his team at Rick Sornberger Automotive in Erie, PA are top notch people. They helped my family and I after our minivan started to overheat during an... read more out of town trip. Rick came quickly to our rescue to check out what was going on with our car. After giving us directions on how to get to his shop safely, he led us there, with his tow truck, for further review. His mechanic inspected the car carefully and talked us through our next steps. He even took the time to call a local dealership to find the part we needed. The woman at the front desk was kind and so helpful with our kids who were a bit nervous about driving our car home. What a wonderful shop filled with kind, helpful and knowledgable people. Thank you so much for your help!
Very very nice and professional. Called in and they listened to all my car issues and had me in the next day. After going to 4 different shops , Rick... read more and his team was able to get me a answer the same day and point me in the right direction. HIGHLY RECOMMENDED
Best deal on tires and towing in Erie county. Highly recommend!!
Super friendly, knowledgeable staff and were able to help me out in a jiffy when being from out of town.
Very good service 10/10
Had a tire blowout and I contacted this towing company. They had fast and affordable service compared to many. I recommend this company to people looking for affordable prices and... read more great service!
Was told I would need new front brakes on next inspection and gave me a quote so "not to surprise me" sure enough my brakes went out a month ahead... read more of next inspection. Got my new brakes today and even paid 12.00 less parts adjustment. Quick, fair and efficient. Very pleased and receptionist super friendly!
Rick Sornberger Automotive is hands-down one of the nicest car shops I've ever had the business of working with. They will NOT sell you something that doesn't need to be... read more done. They WILL take care of you, treat you with respect and decency. After taking my car to other shops around Erie, Rick took care of my further issues. Reminds me of working with a family member they way he talked to me and helped resolve my problems. Would HIGHLY recommend their services!
Rick & his team are top notch. I dropped off my 25 year old truck with 253,000 miles on it for an engine diagnose. He checked it out and instead... read more of replacing parts & charging me, he called & told me what sensor needed replaced & asked if I wanted to work on it myself and save some $. "You seem like you don't mind getting under the hood & working on it" he said. I am truly grateful. Thanks team Rick!
Rick is the best, he assested my situation & came back with all the tools & ladder needed & did a great job fixing my dilemma. I would recommend his... read more business to everyone. Good honest people. His daughter Melissa was pretty fantastic also.
Best in town ππ awesome service and Rick he's one of the honest person I ever meet thank you again sir
Andy did a great job diagnosing and helping with check engine light. Sornberger Automotive will be my new mechanic. Just sorry I have not found them until now.... read more Thanks so much.
I called all around town and no one beat their price on a tow. I was broken down about 25 minutes south of Erie so I was looking at a... read more potentially huge bill. Rick Sornburger helped me out, charged me way less than everyone else, and was very kind to me. You should call them first.
Lost my key fob to my car yesterday night could not go to work woke up this morning called them not only did they tow my car they got me... read more another key fob and the price was very very reasonable and all that took 2-3 hrs well done yβall got my business ππ
My wife and i were visiting erie and we had traction control light abs light and tire pressure light come on. Took it there and they fixed... read more it in a very reasonable amount of time. Excellant work good price.
All everytow company in town they did exactly what I needed no one else would help me but they came thur really appreciate the help
Great straight forward service.
Had an emergency tow over night to a dealership in the morning. Outstanding, quick responsive service, with friendly knowledgeable staff. Would absolutely recommend to anyone in need.
Honestly, this is some of the best customer service I've ever had. After calling for a tow truck my phone died before I was able to give Rick My complete... read more location, he went out looking and eventually found me. He was able to help pinpoint some of the problems with my motorcycle and work with me so that I was able to continue my trip. He was even gracious enough to drive me to a hotel he helped me find at the end of the day. My whole experience with Rick Sornberger automotive was excellent, he went above and beyond what I ever would have expected.
Excellent work And great customer service
I was stuck on the side of the road with a flat tire, panicking when I called RSA. They came and rescued me is less than 30 minutes, put my... read more van on a flat bed, towed it back to the shop and had me back out on the road in less than hour! I was thoroughly impressed with the everyone there, from the lady that answered the phone, the tow truck guy, the receptionist etc. I wouldn't hesitate to call them again!! Thank you RSA
My go to place when I need my car repaired! They quote you how much and not a penny more and take do the repairs on the day you... read more bring it in! And the receptionist is polite and courteous!
I have been satisfied with the services I've received at this garage and the work is completed in a very timely manner. Rick saved me some money on new tires,... read more which I appreciated. Everyone is friendly and the business is very neat and orderly. I would recommend trusting them with your automotive needs.
Broke down on the highway, tire shredded. They got to me within 20 minutes to get me off the highway. Great day service.
Fix my tires all four we did a nut lug very reasonable in price
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